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- While we don’t verify specific claims because reviewers’ opinions are their own, we may label reviews as « Verified » when we can confirm a business interaction took place.
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Winorio Ignores Customers After Promising Refunds – Reported to Authorities
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I can only recommend you choose casinos by their reviews and ratings in the future to avoid situations like this. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating. We would like to know why the player’s account was closed and what we can do to help resolve this issue. The Complaints Team had attempted to resolve the issue by contacting the casino for clarification on the account closure and sought cooperation to address the complaint. Our secure platform ensures your privacy with encryption, strict security standards, and licensing, providing fair play with verified RNGs.
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This could then incur another 2-5 business days for the funds to be in my account. Today I was told that I would have to wait an additional 36 hours for finance to approve my withdrawal of €544 euros. Today is 21st July and with effect 18th July early afternoon UK time, my verification was processed. My initial winnjng was on 12th with the withdrawal made early on 13th July.
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